No internet access?

749 – Offline information Up to five households can register using the same email address - so if you know somebody who doesn't have email, you can use your email address to register (please note that you will also receive their offer).

Alternatively if you don't have internet, you can register at the following local registration desks:

Adur and Worthing Borough Councils
Please call the Energy Switch Hotline on 01903 221122.

Allerdale Borough Council
Allerdale House, Workington, CA14 3YJ. Opening hours: Monday – Thursday 8.45am – 5pm and Friday 9am – 4.30pm.

Coldstream Community Trust
Gerald Tait, Secretary, 25 Duns Road, Coldstream, Berwickshire
Leave a message if no answer - 01890-882685 or 07725718589

Linda, Coldstream Community Centre, High Street, Coldstream
Hours as per arrangement. Tel: 01890-883332

Coventry City Council
Please ring 024 7683 2330 between 9am-5pm Monday to Thursday and 9am-4.30pm on Friday.

Crawley
Offline registrations can be taken through the Customer contact centre telephone: 01293 438000, 08:30-17:00 Monday-Friday
Or visit the Town Hall on The Boulevard, Crawley, RH10 1UZ.

Dartford Borough Council
Tel: 01322 343056 (answer phone available 24 hours)
Civic Centre, Home Gardens, Dartford, DA1 1DR
Open: Mon-Thu: 8.45am -17.15pm. Fri: 8.45am -16.45pm

Daventry
Telephone number 01327 871100
Opening hours:
Monday to Friday from 9am to 4:30pm

Dover District Council
24 hrs -Voiceform for callers to leave contact details – will receive a callback during office hours.
01304 872428 (option 4)

East Northhamptonshire
Call 01832 742121
or visit:
East Northamptonshire Council, Cedar Drive, Thrapston, Northamptonshire, NN14 4LZ

Opening hours for both the phones and the office are 08.45 – 17.00 Monday to Friday.

East Riding of Yorkshire Council
For assistance please give us a call on: 01482 393939
  • Anlaby Customer Service Centre, 17 Hull Road, Anlaby, HU10 6SP Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Beverley Customer Service Centre, 7 Cross Street, Beverley, HU17 9AX Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Bridlington Customer Service Centre, Bridlington Town Hall, Quay Road, Bridlington, YO16 4LP Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Brough Petuaria Centre, Customer Service Centre, East Riding Petuaria Centre, Centurion Way, Brough, HU15 1DF Mon/Wed/Fri 9.00am – 5.00pm, Tues/Thurs 9.00am – 8.00pm, Sat 9.30am – 12.30pm, Sun closed.
  • Cottingham Customer Service Centre, Council Offices, Market Green, Cottingham, HU16 5QG Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Driffield Customer Service Centre, Town Clerks Office, West Garth, Mill Street, Driffield, YO25 6TP Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Goole Customer Service Centre, Council Offices, Church Street, Goole, DN14 5BG Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Hedon, Customer Service Centre, 2 New Road, Hedon, HU12 8EN Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Hessle Customer Service Centre, Peeler House,1 Ferriby Road, Hessle, HU13 0RG Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Hornsea Customer Service Centre, Council Offices, 75 Newbegin, Hornsea, HU18 1PA Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Howden Customer Service Centre, 69 Hailgate, Howden, DN14 7SX Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.
  • Market Weighton Wicstun Centre, Customer Service Centre, 14 Beverley Road, Market Weighton, YO43 3JP Mon/Tues/Thurs 9.00am – 5.00pm, Wed 9.00am – 8.00pm, Fri 9.00am – 4.30pm, Sat 9.30am – 12.30pm, Sun closed.
  • Pocklington Pocela Centre, Customer Service Centre, Pocela Centre, 23 Railway Street, Pocklington, YO42 2QU Mon/Thurs/Fri 9.30am – 5.00pm, Tues 9.30am – 7.30pm, Wed 9.30am – 1.00pm, Sat 9.30am – 1.00pm, Sun closed.
  • Withernsea Customer Service Centre, 243 Queen Street, Withernsea, HU19 2HH Mon – Thurs 9.00am – 5.00pm, Fri 9.00am – 4.30pm, Sat - Sun closed.

Gravesham Borough Council
Call 01474 33 73 26 during office hours.

Hinckley & Bosworth
Offline registrations can be taken through the contact centre:
Tel no 01455 255988
Open 9 - 5 Monday to Thursday, Friday 9 - 4:30

Kettering Borough Council
If you would like to speak to someone about your offer, or have any questions you can ask Kettering Borough Council's Switch2Save Champions at one of the sessions below:
  • Thursday 1st November 9:30am-12noon, Burton Latimer (Burton Latimer Library, High Street, NN15 5RH)
  • Wednesday 7th November 11am – 1pm, Kettering (Municipal Offices, Bowling Green Road, NN15 7QX)
  • Tuesday 13th November 2:30pm – 5pm, Desborough (Desborough Library, High Street, NN14 2QS)
  • Monday 19th November 2:30pm – 5pm, Rothwell (Rothwell Library, Market Hill, NN14 6EP)
  • Wednesday 21st November 11am – 1pm, Kettering (Municipal Offices, Bowling Green Road, NN15 7QX)

North Lincolnshire
You can visit one of the Council’s Customer Service Centres where staff will be able to help you.

North East Lincolnshire
You can visit one of the Council’s Customer Service Centres where s taff will be able to help you. Opening times can be found on the Council’s website here.

North West Leicestershire
Call 01530 454545 or visit the Council Offices, Whitwick Road, Coalville, LE67 3FJ. Monday to Wednesday and Friday from 8.45am to 5pm, and Thursdays from 9.30am to 5pm

Ryedale District Council
Call 01723 232323 (9am-5pm Monday to Friday) or email choices4energy@scarborough.gov.uk for assistance.

Scarborough and Ryedale Borough Council
If you would like to speak to someone about your offer you can visit us at one of the sessions below:
  • Thursday 15th November: Filey Library - 2pm – 4pm
  • Thursday 22nd November: Pickering Library 10am -1pm
  • Friday 23rd November: Whitby Library - 10am-12pm

Sedgefield Development Trust
Please call the Sedgefield Development Trust Helpline on 07980 134 594. If there is no answer please leave a message.

Solihull Metropolitan Borough
If you would like any help please visit one of the Advice and Information Hubs based in North and South Solihull or call 0121 704 6000

Stockton-on-Tees Borough Council
Residents of Stockton Borough can call Stockton District Advice & Information Service for free help and support on 01642 633877

West Berkshire
Please contact the Project Officer on 01635 503267, leaving a message if unavailable. An appointment will then be arranged to assist with your application.